Unless you’re a car expert yourself, it is virtually inevitable that you will eventually have to take your vehicle somewhere to get serviced by a professional. Whether your vehicle needs a repair, a part replacement, or just general maintenance services, you have options when it comes to where to get your vehicle serviced. Here’s why you should get your vehicle serviced at a Nissan Dealer!
Some drivers opt to trust their local independent auto body shop to service their vehicle. While this isn’t necessarily the wrong choice to make for every driver, it generally works out best for you and for your vehicle to get your car serviced at an official car dealership in your area. Keep reading for 5 reasons why you should consider choosing to get your vehicle serviced at a dealer rather than at an independent auto body shop.
Top-Quality Customer Service
Official car dealerships operate under the umbrella of a specific automaker. This means that they are partially responsible for the reputation of the automaker.
Therefore, a higher emphasis is placed on providing top-quality customer service at official car dealerships than at local auto body shops in order to keep customers satisfied and help the automaker under which the dealership operates to maintain a great reputation for prioritizing customer service.
Local auto body shops are known to cut corners by using third-party and aftermarket parts when they perform part replacement services. Aftermarket parts can lower the value of your car and can even cause your vehicle to malfunction and require more major repairs more quickly.
Official car dealerships, on the other hand, use only official Original Equipment Manufacturer parts. These parts come straight from your vehicle’s manufacturer, which means you can have the peace of mind of knowing that your car has been restored to the good-as-new condition when it gets a part replacement from an official car dealership.
The service centers at official car dealerships are usually pretty big and are filled with many different technicians and staff members who take on various roles, whereas independent auto body shops tend to run on a much smaller scale.
This means that you are much more likely to get faster service for your car at an official car dealership than at a local auto body shop—if only because there are more technicians and staff members available to get your car serviced more quickly.
Independent auto body shops wouldn’t make enough money to stay afloat if they only focused on servicing only a single type of vehicle. This means that most independent auto body shops service cars of all make and models rather than zeroing in on a single-vehicle brand.
Official car dealerships, on the other hand, generally offer service to vehicles that are produced by one major automaker. This means that all of the technicians in the service center at your local official car dealership are trained specifically to work with cars from the same automaker and are therefore very well-equipped with the skills, knowledge, and expertise they need to make sure the service or repair your car the right way the first time.
While the local auto body shop on the corner might look a little shabby—or at least like it could use a fresh coat of paint—official car dealerships tend to be located in state-of-the-art facilities that offer a host of extra amenities to their valued customers.
Many independent auto body shops don’t even have waiting rooms—and if they do, those waiting areas tend to consist of just a few chairs arranged next to the front service desk where you go when you take your car to get checked in for service.
Amenities that you can expect to find at the service centers of many official car dealerships include comfortable and spacious seating areas for waiting customers, free WiFi, coffee and other refreshments, etc. Many official car dealerships even offer free transportation services to and from your home so that you don’t have to wait or rely on someone else to pick you up if your car repair is going to take more than an hour or so.
While these amenities might seem like small perks, they can make a big difference in how much—or rather, how little—you dread the chore of taking your car in to get serviced.